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Over the previous few decades, Komatsu has developed to become a global giant thanks to their strength and expertise within the various fields of logistics, excavating, construction and mining. With modern designs and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Using their enhanced production features and contemporary design approaches, Komatsu has become renowned to fabricate the kind of durable and dependable forklift that customers across the globe have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the ever-increasing need for its goods in the North American marketplace. To improve costs and efficiencies, a state-of-the-art plant was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Remaining one of the foremost suppliers and makers of rugged and innovative forklifts at the moment, Komatsu Forklift U.S.A., Inc continues to meet their customers’ desires worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied clients along with their North American clients.
After years of delivering consumer service and maintaining rapport, Komatsu Forklift recognizes that meeting the customers’ needs is vital. All original product improvement at Komatsu starts first with the consumer. By welcoming input and opinions, they are able to ascertain customer wants and expectations then cultivate revolutionary concepts and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the start and continued throughout the production, service and product sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, lift trucks and construction equipment. Their design expertise assures that each piece of equipment will endure in even the toughest functions and environments. Adherence to strict engineering standards permits Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict in-house quality standards all add to high-class forklift products. Komatsu Engineering Standards translate the current and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service facility. This state-of-the-art plant begins the manufacturing process with unrefined steel which is then welded, designed and primed. When assembled and painted the forklifts are ready to leave the plant and enter the market. Maintaining quality control through the duration of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated seller networks who strive to exceed expectations. Specialized in all elements from sales, service or operating instruction, or aftermarket support, their diverse network of experienced and capable experts are available. Komatsu Forklift Dealer locations across the country have a Komatsu OEM parts on-hand to provide the essential service needed to keep customers’ operations running smoothly. Computerized, real-time access with next day distribution from their highly automated distribution hub is an alternative option. The internet based K-Link system assists dealers with on-line parts management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class customers depend on Komatsu lift trucks in their day-to-day operations. So Komatsu focuses their attention on their nationwide account clients permitting them to benefit from an original relationship that lets them adapt their relationship in order to increase customer output and profits. Komatsu nationwide account consumers have access to on-line parts and operations support system and a wide-ranging fleet administration program, providing the ability for Komatsu to be their total solution for any forklift issues.
The resourceful and reliable staff members at Komatsu Forklift U.S.A., are committed to providing outstanding customer support whether it comes in the form of education, product sales, aftermarket support, and longterm maintenance. They want to confirm that the client support provided will help their customers meet or exceed their business objectives while establishing strong working relationships in the process. Komatsu strives to understand each of their customers’ unique methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
